In order to realize remote diagnosis using cbr expert system , case base is created based on web database by importing internet into expert system . cscw is a sort of distributed computing network . it can complete corporation of multi members who are in different space and different time by the use of modern computer technique , multimedia , network and humor - computer interface 计算机支持的协同工作( computersupportedcooperativework , cscw )是利用现代计算机技术、多媒体技术和网络技术以及人机接口技术，将时间上分离、空间上分布而工作上又相互依赖的多个协作成员及其活动有机的组织起来，以共同完成某一任务的分布式计算环境。
To support the collaborations of the enterprises efficiently , after some researches on the latest progresses of computer theories and technologies , we develop a system which combines cscw , workflow and xml to construct a xml - based and web - based wfms which can support muti - user ' s collaboration and cooperation 为了有效的支持企业间的协同工作，本文在研究了最新计算机科学技术和理论之后，将计算机支持的协同工作， xml技术结合到工作流管理中，构建了基于xml的，基于web的多方协作的工作流管理系统inflow 。
And the computer supported cooperative work is the basis of cooperative process planning . in the dissertation , cooperative process planning based on distributed workflow , cooperative process planning team , cooperative manufacturing resource supporting , collision resolving strategy , concurrent and cooperative of product design and process planning are described as the key techniques of cooperative process planning systems 协同的工艺设计的基础是计算机支持的协同工作，基于分布式工作流的协同工艺设计、协同工艺设计团队、协同的制造资源支持、协同工艺设计的冲突消解策略、工艺与设计的并行与协同是实现协同工艺设计的关键。
