As an important tool for information communication , internet has been widely applied in the high education , and plays a great role in the reconstruction of information communication mode . in order to catch the new opportunities and market needs , the colleges and universities libraries need a complete renewal for their current management thoughts and modes 为适应这种环境的变迁，高等学校图书馆作为高等学校信息交流的中心，必须契合信息服务与管理环境变革的需要，必须对信息服务管理的思想和方法进行全面反思，必须形成科学的信息服务管理思路和对策，必须对信息服务尤其是网络信息服务进行深入的开发。
Network information service is a new growth area of digital time information service , but it is facing the obstacle from the aspects of information users , information source , document communication system , network information searching tool and the problems of information institution itself 摘要网络信息服务是数字时代信息服务新的增长点，然而开展网络信息服务却受到来自信息用户方面、信息源方面、文献传播系统方面、网络信息检索工具方面以及来自各种信息机构自身方面的障碍。
In fourth part , we analyze a few basic theory problems existing in library network information reference : the first problem is the concept of library network information reference and its related definitions ( information reference under network circumstance , < wp = 20 > network information reference , electronics information reference , remote reference , computer reference , virtual reference , on - line reference , digital reference and computer expert consult system ) ; the second problem is the relationship between library network information reference and network information retrieval ; the third problem is the relationship between library network information reference and network information service ; the fourth problem is the difference between network information reference and traditional information reference , network information reference differs traditional information reference in reference information resource , reference service measures , reference service mode , reference service object , reference service worker , reference service concept , and so on 第四部分分析了图书馆网络信息咨询中存在的几个基本理论问题：图书馆网络信息咨询及其相关概念（网络环境下的信息咨询、网络信息咨询、电子信息咨询、远程咨询、计算机咨询、虚拟咨询、联机（在线）咨询、数字化咨询和计算机专家咨询系统） ；图书馆网络信息咨询与网络信息检索的关系；图书馆网络信息咨询与网络信息服务的关系；并详细比较了网络信息咨询与传统信息咨询在咨询信息源、咨询服务手段、咨询服务方式、咨询服务内容、咨询服务对象、咨询服务人员、咨询服务观念等方面的区别。
Under the network circumstances , in order to help information user recognize development and construct information meaning , the authors , inspired by the methods of creating studying environment in constructivism study theory , present . two service ways of network information : " creation of information service scene " and " cooperation and conversation " 在网络环境下，为了更有效地促进信息用户认知发展，建构信息意义，我们借用建构主义学习理论中创设学习环境的方法，提出了“创设信息服务情景”和“协作与会话”两种网络信息服务方法。
Based on the revolutionary needs , this dissertation focuses on the advanced experiences and practices in the academic libraries of america , and then brings out a report about the present information needs and behaviors in high education in modem china through a detailed questionnaire , as well as a report about the current operation modes in colleges and universities libraries . then the dissertation analyzes the existing obstacles and problems in present colleges and universities library , and brings out some methods to resolve them . in the last part , the dissertation steps into a detailed description about the management renovation goals as well as the resource filtration service modes and service management 基于数字时代高等学校信息服务与管理环境的初步认识，本研究首先对美国高等学校图书馆网络信息服务状况和特点进行了较为深入的分析，重点对美国高等学校图书馆网络信息服务的管理思路进行了较为全面的把握；其次，本研究利用问卷调查等方法对我国高等学校用户的信息需求和我国高等学校图书馆网络信息服务现状进行了实证研究，具体分析了现阶段国内高等学校图书馆网络信息服务管理方面存在的问题和障碍，并有针对性地提出了解决这些问题和障碍的具体对策和可行途径；再次，根据我国高等学校图书馆的发展现状和需求趋势，本研究还进一步探索了数字时代我国高等学校图书馆的网络信息服务管理变革问题，提出了变革目标以及在高等学校图书馆在资源选择、服务方式、管理策略等方面的具体对策。
Lastly , bring forward some suggestion for document and information system of chinese academy of sciences to develop electronic resource and network information service : ( 1 ) build up name brand consciousness , according to users " need to build knowledge portal . ( 2 ) optimize electronic resource development , and construct layered and high efficiency resource system . ( 3 ) insist on " adapt to chinese academy of sciences , agility and multiplicity " fundamental , to promote sharing information resources . ( 4 ) by right of knowledge service , promote users service development completely 最后，为中国科学院文献情报系统的电子资源建设和网络信息服务提出一些建议： 1树立品牌意识，以用户需求为主导建设知识门户网站2优化电子资源建设，构建分层次、高效用的资源体系3坚持“适合院情、灵活多样”原则，推动文献情报系统资源共享4树立现代化的服务理念，以知识服务带动用户服务全面发展
With regard of the demands and trends of internet information service , we summarize and analyze representative architectures of state of arts internet cluster information servers . we point out that because of the inherent architectural characteristic , current schedule resolutions based on load balance ca n ' t meet the needs of internet information service very well , especially lack of qos control which is indispensable element of advanced internet information services 在分析网络信息服务的需求及其发展趋势的基础上，本文总结、分析了现有网络集群服务器的典型体系结构，指出现有系统以负载均衡为中心的调度方案由于体系结构上的固有特点，不能很好的满足上述所有这些应用需求，特别是无法控制服务质量、缺乏qos控制支持，而这些都是网络信息服务进入高级阶段的必然要求。
This paper analyzes on the influence of internet on the library , introduces the situation of utilizing the information resource service of the public libraries in fujian province , and advances some measures for perfecting the network information service of the public libraries in fujian province in order to give a play to the education function and the information function 分析了互联网对图书馆的影响,介绍了福建省公共图书馆利用信息资源服务的情况,提出了完善福建省公共图书馆网络信息服务的措施,以更好地发挥图书馆的教育职能和情报职能。
