Enterprises must compare with the best satisfaction value after receiving the index satisfaction at all levels , find out one ' s own advantage and disparity from it , implement and improve , about improve model question that input and output maximized in fact , enterprises are in a situation that the capital cost is certain , the rational input to each index of distribution , make customer satisfaction get the greatest improvement customer satisfaction test and assessment is a dynamic course , enterprises must also implement a lot of investigations , measure satisfaction value many times , in order to check the impro ved result , cany on essential adjustment , make the improvement scheme correspond to reality 企业在得到各级指标满意度之后，必须与最佳满意度值比较，从中找出自己的优势和差距，实施改进，关于改进模型实际上是投入产出最大化的问题，企业在投资额一定的情况下，合理的分配对各个指标的投入，使得顾客满意度得到最大的提高。顾客满意度测评是一个动态的过程，企业还必须实行多次调查，多次测量满意度值，以检查改进的效果，进行必要的调整，使得改进方案符合实际。
