表现评估

• Cost - saving and productivity gains were achieved in these units through re - engineering and reorganization
  各部门亦制订及比较表现评估指标，以监察服务素质。
• Understand the critical necessity of doing program and campaign performance measurements in a contact center
  理解在呼叫中心内进行市场活动的表现评估的重要性。
• Learn how to monitor and analyze the performance measurement line items generic to all programs and campaigns
  学习如何针对所有的市场活动进行监控并分析表现评估。
• When conducting performance reviews , the bank of montreal no longer rewards managers for working interminable hours
  在进行工作表现评估时，蒙特利尔银行就不再褒奖那些没完没了玩命工作的经理们。
• Operational plans are developed from the strategic plan and include milestones and performance measures for regular monitoring
  根据策略计划制订业务计划(包括用以定期监察进度的阶段指标及表现评估指标)
• Understand why performance measurements are necessary and how they are used to reach program goals outlined by the contact center
  理解为何表现评估是必要的，以及如何使之达到呼叫中心市场活动目标大纲。
• Understand the difference between contact center program and campaign performance measurements and agent and lean performance measurements
  理解呼叫中心长期市场活动与短期活动的表现评估的差异，以及评估尺度。
• Further improve staff quality by replacing the current staff appraisal system with a simpler annual development and performance review exercise
  简化现有的雇员表现评审制度，以一年一度的雇员发展及表现评估取而代之，藉此进一步提高雇员素质；
• In 2002 it implemented a new performance attribution model for analysing the skills of equity managers further to the existing analysis for bond managers
  除了现有对债券基金经理的分析外，该处亦于2002年推出新的表现评估模型，以分析股票基金经理的投资管理技巧。